100% secure payment by card
Thank you for trusting our brand and our products. At JULIÁN MARTÍN we try to make your shopping experience with us as satisfactory as possible.
In Julian Martin we have 3 payment systems.
Credit card (Visa or Mastercard):Our online store is a safe trade. We have the highest level of security possible to guarantee at all times that your data / payments are 100% secure. American Express: We also offer the option to purchase with this type of card.
Bank transfer:The application allows payment by bank transfer.
PayPal: If you choose to pay with PayPal, you will be redirected to PayPal so you can pay with your PayPal account or with your debit or credit card quickly and safely, without sharing financial information.
If you prefer, we can pay by phone directly with our physical store (see additional information)
How does payment by credit card work?
The information necessary to process payments by credit card is as follows:
- Card number
- Date of Expiry
CVV2 code for Visa card and CVC2 for Master Card (three-digit security code printed on the back of credit cards).
Once the order is confirmed the payment is processed.
What to do if you have trouble paying with the card?
Julián Martín’s online store is a secure business, so the card issuer can request additional information from the one provided.
In case you do not have the requested data with our physical store via telephone 923 581 151 or email firstname.lastname@example.org to place the order.
What is the next step?
Once the payment is processed, you will receive an order confirmation email, which will include all the data. If you do not receive the email within one hour, please contact us by phone 923 581 151 or email email@example.com.
Our commitment to quality and service
Commitment: 100% satisfaction looking for a lasting relationship
Julián Martín Sánchez (President and General Director of the Julián Martín Group):
“Our goal is to reach the final consumer and expand the recognition of our products and our company, all with the same level of quality that our professional customers already know, taking care and selecting the product to the maximum. We want them to be very satisfied and count on us on a recurring basis for their purchases of Iberian products ”
We can sustain this commitment based on the following facts:
1. We are manufacturers, family businesses and we have been manufacturing in Guijuelo since 1933
2. We are 100% specialized in products derived from Iberian pig (Iberian products only).
3. We conserve our traditional manufacturing systems (wineries and outdoor dryers, natural salting …).
4. Customers as important as El Corte Ingles (we have been with them for 40 years) or the Oter Restaurant Group (El Barril) guarantee us, 90% of our professional clients have been with us for over 20 years.
5. We select specific product for the physical store and On-Line store for our direct sale to final consumer.
6. We were the first to open our factories of Iberian Hams of Guijuelo www.jamonturismo.com so that if they wish they can verify how we work and the reality of our company.
We will do our best so that the Iberian products sent from our factory are 100% satisfactory, in case of the minimum problem, please contact us firstname.lastname@example.org or by calling 923 581 151 to resolve (without charge to you) the incidence of immediate form.